SELF SERVICE PORTAL

Put Access Control in Users' Hands

MetaAuthIAM's Self-Service Portal empowers employees to manage access requests, profile updates, and password resets independently—reducing IT workloads while improving user experience and security.

KEY CAPABILITES

Empower Users, Streamline Operations

Give your workforce the tools they need to manage their own access while maintaining security and compliance.

Self-Service Access Management

Enable users to request access to applications, roles, and entitlements through a single, intuitive portal—minimizing dependency on IT teams.

  • One-click access requests
  • Role-based application catalog
  • Automated approval workflows
  • Integration with existing systems

Profile Updates

Let employees keep their own details up to date (phone, email, department, etc.), reducing administrative overhead while improving accuracy.

  • Real-time profile editing
  • Validation and approval workflows
  • Audit trail for all changes
  • Bulk update capabilities

Password Reset

Allow users to reset their credentials anytime without IT support. Fewer helpdesk calls, faster recovery, stronger security.

  • Multi-factor authentication
  • Security question verification
  • Instant password recovery
  • Policy-compliant passwords

Access Request Tracking

Users can monitor the status of their requests in real-time, improving transparency and trust in the approval process.

  • Real-time status updates
  • Approval workflow visibility
  • Automated notifications
  • Request history tracking

Self-Service, Built for Security and Scale

As organizations grow, managing access manually becomes unscalable. With MetaAuthIAM's Self-Service Portal, users gain autonomy while IT and security teams maintain control through automated policies, approval workflows, and compliance checks.

Service Impact

85%

Reduction in IT Support Tickets

2.3 hrs

Average Request Processing Time

94%

User Satisfaction Rate

Empower your workforce while streamlining IT

Ready to give your users the self-service capabilities they want while maintaining the security and control you need?